MCQ ON MANAGEMENT
MCQ ON GENERAL MANAGEMENT
1. The Practice of Management written by __________.
A. Peter F. Drucker.
B. Terry.
C. Louis Allan.
D. Henry Fayol.
ANSWER: A
2. Management is an organ, organs can be described and defined only through their functions. This definition
was given by ____________.
A. Peter F. Drucker.
B. Terry.
C. Louis Allan.
D. Henry Fayol.
ANSWER: A
3. Management is what a manger does_____________.
A. Peter F. Drucker.
B. Terry.
C. Louis Allan.
D. Henry Fayol.
ANSWER: C
4. To manage is to forecast and plan, to organize, to compound, to co-ordinate and to control. This definition
was given by____________.
A. Peter F. Drucker.
B. Henry Fayol.
C. Louis Allan.
D. Terry.
ANSWER: B
5. Management is the art of getting things done through and with an informally organized_____________.
A. Harold Koontz.
B. Terry.
C. Louis Allan.
D. Henry Fayol.
ANSWER: A
6. Management is the art and science of decision making and leadership _____.
A. Harold Koontz.
B. Donald J. Clough.
C. Louis Allan.
D. Terry.
ANSWER: B
7. Luther Gullik classifies the function of management as ___________.
A. POSDCORB.
B. POSTCARD.
C. POSDCORB.
D. POSDORBC.
ANSWER: C
8. Father of Administrative management______________.
A. Mary Parkett.
B. Lillian Gilbert.
C. Henry Fayol.
D. Elton Mayo.
ANSWER: C
9. Pioneer of Human Relations is ___________.
A. Mary Parkett.
B. Lillian Gilbert.
C. Henry Fayol.
D. Elton Mayo.
ANSWER: D
10. Henry Fayol laid down_____________.
A. 12 principles.
B. 13 principles.
C. 14 principles.
D. 15 principles.
ANSWER: C
11. Espirit de corps means______________.
A. union is strength.
B. service is our motto.
C. buyer beware.
D. product is our strength.
ANSWER: A
12. F.W. Taylor is associated with________________.
A. Scientific Management.
B. Future management.
C. Modern management.
D. Principles of management.
ANSWER: A
13. Management is________________.
A. an art.
B. a science.
C. an art and a science.
D. an art not science.
ANSWER: C
14. Henry Fayol was a French__________________.
A. Industrialist.
B. Writer.
C. Manager.
D. Actor.
ANSWER: A
15. General and Industrial Management was written by_________________.
A. Harold Koontz.
B. Terry.
C. Louis Allan.
D. Hendry Fayol.
ANSWER: D
16. Every subordinate should receive orders from and be accountable to only one superior is __________.
A. Unity of direction.
B. Unity of command.
C. Centralization.
D. Scalar chain.
ANSWER: B
17. Control system of an organisation has no influence over the _____________.
A. internal environment.
B. external environment.
C. customers.
D. government.
ANSWER: B
18. The chain of command from the highest authority to the lowest level in the organization is _________.
A. Unity of direction.
B. Unity of command.
C. Centralization.
D. Scalar chain.
ANSWER: D
19. Allotment of work to each worker on the basis of the capacity of an average worker functioning in the
normal working condition is _____________.
A. social task planning.
B. scientific task planning.
C. not a planning.
D. scientific organizing.
ANSWER: B
20. Study of the movements of both the workers and the machine to eliminate wasteful movement is
_____________.
A. fatigue study.
B. time study.
C. motion study.
D. work-study.
ANSWER: C
21. A study relating to the fixing of the working hours with rest periods to recoup the energy while performing
in a job is called ____________.
A. fatigue study.
B. time study.
C. motion study.
D. work-study.
ANSWER: A
22. The first and foremost function of management is ___________.
A. planning.
B. organizing.
C. controlling.
D. coordination.
ANSWER: A
23. Planning lays down the overall objective, strategies and polices for the total enterprise is ___________.
A. corporate planning.
B. divisions planning.
C. unit planning.
D. department planning.
ANSWER: A
24. Strategic planning is ___________.
A. long term planning.
B. medium term planning.
C. short term planning.
D. annual planning.
ANSWER: A
25. The assumptions about future derived from forecasting and used in planning are known as
_____________.
A. planning premises.
B. freehold premises.
C. business premises.
D. corporate premises.
ANSWER: A
26. Goals, aims, purposes, missions and target is also known as ____________.
A. objective.
B. strategies.
C. policies.
D. rules.
ANSWER: A
27. Contingent plan to meet environmental pressures is ______________.
A. objective.
B. strategies.
C. policies.
D. rules.
ANSWER: B
28. A chronological sequence of steps to be undertaken to enforce a policy and to attain an objective is known
as ___________.
A. objective.
B. strategies.
C. procedures.
D. rules.
ANSWER: C
29. A statement of expected results expressed in numerical terms for a definite period of time in the future is
known as ____________.
A. objective.
B. strategies.
C. procedures.
D. budgets.
ANSWER: D
30. The process of establishing a time sequence for the work is known as __________.
A. objective.
B. schedules.
C. procedures.
D. budgets.
ANSWER: B
31. A rigid plan, no scope for discretion __________.
A. rule.
B. schedules.
C. procedures.
D. budgets.
ANSWER: A
32. Specifying the manner of executing policy is known as ________________.
A. objective.
B. schedules.
C. procedures.
D. budgets.
ANSWER: C
33. ____________ is the harmonising or synchronising of individual efforts with the purpose of achieving
group goals.
A. coordination.
B. control.
C. decision making.
D. delegation.
ANSWER: A
34. __________ is an obligation to perform certain functions and achieve certain results.
A. responsibility.
B. decentralisation.
C. centralisation.
D. delegation.
ANSWER: A
35. Plan that establishes a required method of handling future activities is called _________.
A. rules.
B. procedures.
C. policy.
D. methods.
ANSWER: B
36. Set of clear instruction in a clear and logical sequence to perform a particular task______.
A. rules.
B. programme.
C. policy.
D. methods.
ANSWER: B
37. Employees will be promoted on the basis of seniority is an example of __________.
A. rules.
B. procedures.
C. policy.
D. methods.
ANSWER: C
38. Steps to be taken for selecting salespersons is an example of ___________.
A. rules.
B. procedures.
C. policy.
D. methods.
ANSWER: B
39. An identified group of people contributing their efforts towards the attainment of goals is called an
_____________.
A. organization.
B. business.
C. management.
D. department.
ANSWER: A
40. A system of co-operative activities of two or more persons is called __________.
A. department.
B. co-ordination.
C. organization.
D. control.
ANSWER: C
41. Supply of human and material resources and helps to achieve the objective of business is______________.
A. planning.
B. organisaiton.
C. management.
D. control.
ANSWER: B
42. Formal authority flows from upwards to downwards in___________.
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: A
43. Informal authority flows upwards to downwards or horizontally in _____________.
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: B
44. Rules, duties and responsibilities or workers are given in writing in______________.
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: A
45. Which is created for technological purpose?
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: A
46. Which arises from mans quest for social satisfaction?
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: B
47. Which type of organization is permanent and stable?
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: A
48. Which type of organization gives importance to terms of authority and functions?
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: A
49. Which type of organization gives importance to people and their relationships?
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: B
50. Which organisational relationship gives a greater job satisfaction and results in maximum production?
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: B
51. Which type of organization has no place in the organization chart?
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: B
52. Decision making is the selection based on some criteria from two or more possible alternatives is defined
by___________.
A. Farland.
B. Mac Donald.
C. Terry.
D. M.C. Nites.
ANSWER: C
53. The selection of best alternative from many alternatives is known as__________.
A. selection.
B. decision-making.
C. organizing.
D. budgeting.
ANSWER: B
54. Deal with routing and repetitive problems is a __________.
A. programmed decision.
B. non-programmed decision.
C. major decision.
D. minor decision.
ANSWER: A
55. Placing a purchase order is an example of ________.
A. programmed decision.
B. non-programmed decision.
C. major decision.
D. decision.
ANSWER: A
56. The decision which is taken within the purview of the policy of the organization is_______.
A. programmed decision.
B. non-programmed decision.
C. major decision.
D. minor decision.
ANSWER: A
57. The decision taken by lower-level management is a _____________.
A. programmed decision.
B. non-programmed decision.
C. major decision.
D. minor decision.
ANSWER: A
58. The decision deal with novel and non-repetitive problems is___________.
A. programmed decision.
B. non-programmed decision.
C. individual decision.
D. non-economic decision.
ANSWER: A
59. Opening of new branch is an example of ___________.
A. programmed decision.
B. non-programmed decision.
C. individual decision.
D. non-economic decision.
ANSWER: B
60. The decision taken by high level of management is _______________.
A. programmed decision.
B. non-programmed decision.
C. individual decision.
D. non-economic decision.
ANSWER: B
61. Non-programmed decision is also called _____________.
A. routine decisions.
B. structured decisions.
C. strategic decisions.
D. operative decisions.
ANSWER: C
62. Programmed decision is also known as _____________.
A. routine decisions.
B. structured decisions.
C. strategic decisions.
D. operative decisions.
ANSWER: D
63. The decision which has long term impact on business is _____.
A. programmed decision.
B. non-programmed decision.
C. individual decision.
D. non-economic decision.
ANSWER: B
64. The decision which relates to day-to-day operation of an organization is known as ____.
A. major decision.
B. organisational decision.
C. personal decision.
D. operative decision.
ANSWER: D
65. The decision which does not incur any expenses is known as ____.
A. economic decision.
B. crisis decision.
C. non-economic decision.
D. problem decision.
ANSWER: C
66. The decision which is implemented within the concerned department is known as ___.
A. economic decision.
B. departmental decision.
C. non-economic decision.
D. problem decision.
ANSWER: B
67. Decision taken by a committee formed by the top management for specific purpose is ____.
A. group decision.
B. organisational decision.
C. personal decision.
D. operative decision.
ANSWER: A
68. Crisis decision is also known as ____.
A. group decision.
B. major decision.
C. minor decision.
D. spot decision.
ANSWER: D
69. A decision taken to meet unexpected situations is known as ____.
A. economic decision.
B. crisis decision.
C. non-economic decision.
D. problem decision.
ANSWER: B
70. The authority flows from top to bottom through the structure of an organization is ____.
A. The acceptance of authority theory.
B. The formal authority theory.
C. The competence theory.
D. The organisation theory.
ANSWER: B
71. Which theory is also called traditional authority theory?
A. The acceptance of authority theory.
B. The formal authority theory.
C. The competence theory.
D. The organisation theory.
ANSWER: B
72. If the subordinates do not accept the command of their superior, then the superior cannot be said to have
any authority over them is given in.
A. The acceptance of authority theory.
B. The formal authority theory.
C. The competence theory.
D. The organisation theory.
ANSWER: A
73. The type of authority is invested with the persons by virtue of the office held by them is ____.
A. The acceptance of authority theory.
B. The formal authority theory.
C. The competence theory.
D. The organisation theory.
ANSWER: C
74. The process whereby a manager shares his work and authority with his subordinates is________.
A. Decentralisation
B. Responsibility.
C. Delegation.
D. decision making.
ANSWER: C
75. The subordinate is granted authority to perform all the functions in his department or division is ____.
A. general delegation.
B. formal delegation.
C. specific delegation.
D. informal delegation.
ANSWER: A
76. The orders, instructions or direction are delegated to a particular person specifically is known as ____.
A. general delegation.
B. formal delegation.
C. specific delegation.
D. informal delegation.
ANSWER: C
77. When authority is delegated as per the organisation structure it is called ____.
A. formal delegation.
B. informal delegation.
C. general delegation.
D. specific delegation.
ANSWER: A
78. When an individual or a group agrees to work under the direction of an informal leader is called _____.
A. formal delegation.
B. informal delegation.
C. general delegation.
D. specific delegation.
ANSWER: B
79. Delegation made by written orders and instruction is known as ____.
A. oral delegation.
B. written delegation.
C. downward delegation.
D. sideward delegation.
ANSWER: B
80. Departmentation on the basis of activities grouped according to the type of customer is _____.
A. departmentation by function.
B. departmentation by products.
C. departmentation by territory.
D. departmentation by customers.
ANSWER: D
81. The process of dividing the large monolithic functional organization into small and flexible administrative units is called ____.
A. staffing.
B. delegation.
C. departmentation.
D. control.
ANSWER: C
82. Departmentation is a part of the ___.
A. organisation process.
B. control process.
C. planning process.
D. staffing process.
ANSWER: A
83. Banks, insurance companies and distribution agencies are examples of ____.
A. departmentation by function.
B. departmentation by products.
C. departmentation by territory.
D. departmentation by customers.
ANSWER: C
84. Departmentation on the basis of the production process is called ____.
A. equipment department.
B. departmentation by products.
C. departmentation by territory.
D. departmentation by customers.
ANSWER: A
85. The term span of management is also known as ____.
A. span of business.
B. span of control.
C. span of activity.
D. span of planning.
ANSWER: B
86. The number of subordinates that report directly to a single supervisor is ___.
A. span of supervision.
B. span of activity.
C. span of business.
D. span of organizing.
ANSWER: A
87. Few subordinates report directly to a manager is ____.
A. wide span of management.
B. large span of management.
C. small span of management.
D. narrow span of management.
ANSWER: D
88. Large number of subordinates report to a manager is ____.
A. wide span of management.
B. large span of management.
C. small span of management.
D. narrow span of management.
ANSWER: A
89. Making assignments, issuing orders and instructions, providing guidance and inspiration to subordinates
for the achievement of organizational objective is called ___.
A. Planning.
B. Organizing.
C. Directing.
D. controlling.
ANSWER: C
90. Motivation based on force of fear is called ____.
A. negative motivation.
B. positive motivation.
C. extrinsic motivation.
D. intrinsic motivation
ANSWER: A
91. Wages, salaries, bonus, vacation pay, insurance are examples of ____.
A. financial motivation.
B. non-financial motivation.
C. extrinsic motivation.
D. intrinsic motivation.
ANSWER: A
92. Participation, recognition and power are some of the examples of ___.
A. financial motivation.
B. non-financial motivation.
C. extrinsic motivation.
D. intrinsic motivation.
ANSWER: B
93. ____ means that each section has its own workers to perform activities within the department.
A. centralisation.
B. departmentation.
C. decentralisation.
D. delegation.
ANSWER: C
94. According to Maslow, self-actualization needs is a ____.
A. high level needs.
B. medium level needs.
C. lower level needs.
D. psychological needs.
ANSWER: A
95. Expectancy motivation theory is given by ____.
A. Vroom.
B. Maslow.
C. Herzberg.
D. Mc Gregor.
ANSWER: A
96. Management By Objectives was introduced by _____.
A. Taylor.
B. Elton Mayo.
C. Peter Drucker.
D. Maslow.
ANSWER: C
97. Leadership behaviour is influenced by certain qualities of a person is ____.
A. Followers theory.
B. Trait theory.
C. Situational theory.
D. Managerial grid.
ANSWER: B
98. The leadership theory study leaders behaviour is _____.
A. Flowers theory.
B. Trait theory.
C. Behavioural theory.
D. Managerial grid.
ANSWER: C
99. All decision-making power is centralized in the leader is under ____.
A. autocratic style.
B. liberal leader.
C. democratic leader.
D. institutional leader.
ANSWER: A
100. The leader makes decisions in consultation with his followers is ____.
A. autocratic style.
B. liberal leader.
C. democratic leader.
D. institutional leader.
ANSWER: C
101. Complete freedom for group or individual decision, with a minimum of leader participation is under ____.
A. autocratic style.
B. democratic style.
C. free-rein style.
D. creative style.
ANSWER: C
102. A leader exercises his power over his followers because of his position held in the. organizational
hierarchy is ____.
A. autocratic leader.
B. intellectual leader.
C. liberal leader.
D. institutional leader.
ANSWER: D
103. The leader who excels as a leader because of his superior knowledge is ___-.
A. autocratic leader.
B. intellectual leader.
C. liberal leader.
D. institutional leader.
ANSWER: B
104. A leader who serves as the head of the family and treats his followers like his family members is ____.
A. paternalistic leader.
B. intellectual leader.
C. liberal leader.
D. institutional leader.
ANSWER: A
105. A leader motivates his followers to work hard by offering them rewards is ____.
A. positive style.
B. negative style.
C. autocratic style.
D. democratic style.
ANSWER: C
106. A leader forces his followers to work had and penalizes them is ____.
A. positive style.
B. negative style.
C. autocratic style.
D. democratic style.
ANSWER: B
107. Leader acts more as bosses then leadership style is ____.
A. positive style.
B. negative style.
C. autocratic style.
D. democratic style.
ANSWER: B
108. The leader acts as a liaison officer between the employees and the outside world is ____.
A. positive style.
B. free-rein style.
C. autocratic style.
D. democratic style.
ANSWER: B
109. The last function of management is____.
A. Planning.
B. Organizing.
C. Controlling.
D. Staffing.
ANSWER: C
110. Fixation of standards, measurement of performance, comparison, and correction of deviation are the steps in________.
A. planning.
B. organizing.
C. Staffing.
D. control process.
ANSWER: D
111. Planning is looking ahead and control is_________.
A. looking back.
B. looking front.
C. looking sideward.
D. looking down.
ANSWER: A
112. Control exercised while the activity is in progress is__________.
A. concurrent control.
B. feedforward control.
C. feedback control.
D. preserving control.
ANSWER: A
113. Exchange of ideas, opinions, information etc. between two or more persons is________.
A. Planning.
B. organizing.
C. Communication.
D. Staffing.
ANSWER: C
114. Communication is a _______.
A. one-way process.
B. two-way process.
C. three-way process.
D. four-way process.
ANSWER: B
115. The person who sends a message is known as________.
A. Sender.
B. Receiver.
C. Messenger.
D. Communicator.
ANSWER: A
116. The act of making ones ideas and opinions known to others is said by_______.
A. Meyer.
B. Brown.
C. Newman.
D. Keith Davis.
ANSWER: A
117. The act of translating the message into words, pictures, symbols, signs or some other form is known as _________.
A. Sender.
B. Receiver.
C. Encoding.
D. decoding.
ANSWER: C
118. The person who receives the message is called _________.
A. sender.
B. receiver.
C. encoding.
D. decoding.
ANSWER: B
119. Converting symbols, signs or pictures into meaning is known as _______.
A. Sender.
B. receiver.
C. encoding.
D. decoding.
ANSWER: D
120. communication that flow from superior to subordinates is________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
ANSWER: A
121. Informal communication is commonly known as ________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. Grapevine.
ANSWER: D
122. Communication of policies, procedures and programmes is example of_________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
ANSWER: A
123. Reports, suggestions, appeals, grievances, etc is example of_________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
ANSWER: B
124. Inter-departmental committee meeting is an example of__________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
ANSWER: C
125. Rumours and gossips are_________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
ANSWER: D
126. Exchange of messages through spoken words is_________.
A. oral communication.
B. written communication.
C. gestural communication.
D. sideward communication.
ANSWER: A
127. Lectures, group discussions, interviews, social gathering are example of _____.
A. oral communication.
B. written communication.
C. gestural communication.
D. sideward communication.
ANSWER: A
128. Letters, circulars, memos, bulletin, manuals, reports are example of________.
A. oral communication.
B. written communication.
C. gestural communication.
D. sideward communication.
ANSWER: B
129. The problems in communication channels is known as______.
A. organizational barriers.
B. mechanical barriers.
C. personal barriers.
D. semantic barriers.
ANSWER: B
130. The integration of objectives and activities of an organization is________.
A. control.
B. co-ordination.
C. Planning.
D. organizing.
ANSWER: B
131. Co-ordination between the activities of various departments and individuals working within the organization is known as _________.
A. vertical co-ordination.
B. external co-ordination.
C. internal co-ordination.
D. horizontal co-ordination.
ANSWER: C
132. Scalar chain means ________.
A. hierarchy levels.
B. chain of command.
C. delegation of authority.
D. span of control.
ANSWER: A
133. The oldest type of organization__________.
A. functional organization.
B. line organization.
C. matrix organization.
D. committee organization.
ANSWER: B
134. The organization which was devised by FW Taylor was ________.
A. functional organization.
B. matrix organisation.
C. committee organization.
D. line and staff organization.
ANSWER: A
135. Devices which shows the organizational relationships________.
A. organizational charts.
B. scalar chain.
C. overall plan.
D. Budgets.
ANSWER: A
136. When the supervisor commands subordinates and has close supervision is called ______.
A. free-rein.
B. autocratic.
C. consultative.
D. democratic.
ANSWER: B
137. Praise, recognition and power are_______.
A. intrinsic motivation.
B. extrinsic motivation.
C. positive motivation.
D. negative motivation.
ANSWER: A
138. X and Y theory was introduced by_______.
A. Mc gregor.
B. Peter drucker.
C. Henry fayol.
D. FW taylor.
ANSWER: A
139. Time-event network is _________.
A. PERT.
B. CPM.
C. MIS.
D. statistical reports.
ANSWER: A
140. Management is ____________.
A. art.
B. science.
C. art and science.
D. humanities.
ANSWER: C
141. Decision making helps in the smooth function of the___________.
A. business.
B. staffing.
C. organization.
D. planning.
ANSWER: A
142. The transmission of thoughts from person to another is_____________.
A. communication.
B. controlling.
C. consultative.
D. organizing.
ANSWER: A
143. The study relating to the movement of a machine operator and his machine while performing the job is
called__________.
A. time study.
B. work study.
C. motion study.
D. fatigue study.
ANSWER: C
144. Selecting a best course of action among the alternatives is called as_________.
A. decision making.
B. planning.
C. organizing.
D. controlling.
ANSWER: A
145. The decisions which are frequent and repetitive in nature are called as________.
A. non programmed decisions.
B. programmed decisions.
C. major decisions.
D. operative decisions.
ANSWER: B
146. A decision which is taken to meet unexpected situation__________.
A. problem decision.
B. certainty decisions.
C. crisis decision.
D. organizational decision.
ANSWER: C
147. The right of a person to give instructions to his subordinates is known as_________.
A. responsibility.
B. authority.
C. accountability.
D. line authority.
ANSWER: B
148. Elements of delegation_________.
A. responsibility, authority, accountability.
B. authority, delegation, accountability.
C. responsibility, decentralization, centralization.
D. controlling, responsibility, authority.
ANSWER: A
149. The extent to which power and authority are retained at the top is called as________.
A. centralization.
B. decentralization.
C. responsibility.
D. accountability.
ANSWER: A
150. _____ deals with appointing people and placing them at the appropriate jobs.
A. Human resources.
B. Recruitment.
C. Staffing.
D. Placement.
ANSWER: C
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